Privacy Policy
Last Updated: 1/10/2026
Cleveland Jewelry Designs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make purchases, or communicate with us, including through SMS/text messaging.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Billing and transaction information
- Information submitted through contact forms, inquiries, appointments, or purchases
How We Use Your Information
We use your information to:
- Process transactions and fulfill orders
- Communicate regarding purchases, repairs, custom designs, and appointments
- Provide customer support
- Send transactional, informational, and marketing SMS messages (when you have opted in)
- Improve our services, marketing, and customer experience
SMS/Text Messaging Privacy
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Cleveland Jewelry Designs for transactional, informational, and marketing purposes.
Messages may include order confirmations, appointment reminders, service updates, promotional offers, and special announcements.
SMS Terms and Conditions
- Consent: You are consenting to receive text messages from Cleveland Jewelry Designs.
- Message Frequency: Message frequency varies and may include recurring messages. You may receive up to 4–8 messages per month, depending on your interactions and promotions.
- Opt-Out: You may reply STOP at any time to opt out of future SMS messages.
- Help: You may reply HELP for more information or contact us directly.
- Rates: Message and data rates may apply depending on your mobile carrier.
- Privacy Assurance: Your personal information, including your phone number, will not be shared with third parties for marketing purposes.
Information Sharing
Cleveland Jewelry Designs does not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with:
- Service providers necessary to operate our business (such as payment processors)
- Legal authorities if required by law
- Parties necessary to protect our rights, property, or safety
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage method is completely secure.
Your Privacy Rights
You may request to:
- Access the personal information we maintain about you
- Correct inaccurate or incomplete information
- Request deletion of your information, subject to legal or regulatory obligations
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Cleveland Jewelry Designs
Phone: 216-446-1224
Email: info@clevelandjewelrydesign.com
Website: clevelandjewelrydesigns.com